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UKauctioneers, online auctions in the UK
The World of Auctions at your Fingertips - Privacy Policy
1. Information collected

When you register to use and set up your profile you will be required to provide certain information, including personally identifiable information such as your name, email and postal address ("personal data"). This information is stored on our systems, but no personally identifiable information is ever included in any communication we may send to other Users.

In the event that you choose to pay for our Services by card you will be required to provide additional information such as your billing address and card details. This information will be passed to our payment provider (Opayo) via a secure link. Your card details will not be retained by us.

We may also collect personal information which you provide when communicating with us in some other way e.g. by email.

2. Control and disclosure of your personal data

Unless you give us your express consent to do so (by ticking a box or otherwise) we will never:

  • Disclose any of your information without your permission (including to other Users).

  • Sell or rent or give your information to any third party.

  • Disclose your information at all unless we are required to do so by law or regulation.

3. How do we use personal and other data?

By providing us with your personal data and agreeing to this Privacy Policy you are giving your consent for us to process your personal data or the purposes of providing the Services and for any other purposes which you expressly agree to.

We may also use your information to help us to analyse use of the Site and the Services and to improve the Services and their content or to troubleshoot problems and implement the Terms.

Your personal data will only be processed by authorised staff members.

4. Updating your information

You should keep the information about you on the Site up to date. You can update all of your personal information including username, email address, location, password and all profile details at any time by clicking 'My Account"

5. Your password

It is vital that you keep your password safe to prevent unauthorised access to your personal information. If you believe that someone else may have access to your password please change it immediately.

6. Cookies

A cookie is a piece of data stored on your hard drive that allows us to recognize your computer from one visit and from one page access to the next. This helps us to customize the Site to reflect your individual preferences and to compile anonymous, aggregated statistics that allow us to understand how you and other users use the site so that we can improve the Site. We may share such aggregated information with our advertisers, but it will not identify you as an individual. If you configure your browser to reject cookies, you may still use some, but not all, portions of the Site. For example, the login process and all member functionality requires your browser to accept cookies.

7. Deleting your information

You have the option to remove your account at any time, which will withdraw it from personal use.

We will normally store your personal data for as long as you are a Member. When you cease to be a Member we will no longer hold personal data about you, however if you are signed up to our weekly newsletter you will still continue to receive this. Clicking the safe unsubscribe button in any of our email marketing communications will remove you from that mailing list.

Should you wish to reinstate your profile after removal, you may do so at any time.

8. No spam

We will not send you spam emails.

While you are a Member you will receive essential service related emails from us. Unless you expressly agree that we may do so, we will never, sell or rent your email address to any third party and you will not receive emails that relate to other services or offerings from us

Our site includes various 'tell a friend' services. Your friends will never receive unsolicited email from us and, once your 'tell a friend' email is sent, they will not hear from us again unless they choose to become Members themselves. You may not use the 'tell a friend' services to send spam.

9. Security

We endeavour to ensure the security of our systems at all times, but no system that is accessible via the Internet can be considered 100% secure.

In the event a security breach, we would endeavour to react as fast as possible to resolve the problem. We cannot however accept responsibility for Member details that are lost or compromised in the event of a security breach.

10. Changes to this policy

We may change Terms and the Privacy Policy at any time by posting a revised version on the Site. Please check the Terms and the Privacy Policy whenever you visit the Site. You will be bound by the revised Privacy Policy if you continue to use our Services following the date on which the revised Privacy Policy is published on the Site.
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